IT Outcomes 2019 cover–Three students engaging with a 3D object in space, resembling a graph and chart.

IT Outcomes 2019


Raymond Lefebvre

Vice Chancellor and CIO 

Welcome!

Outcomes 2019 is tangible evidence of what happens when individuals come together, stay together, and work together to serve the common good. With respect to information technology (IT) at UMass Boston, that means serving students, faculty, and staff to the very best of our abilities.

Collaboration, then, is key to achieving successful outcomes when an opportunity to serve presents itself. And as the stories herein illustrate, members of IT collaborated not only with one another, but also with faculty and administrators, all to benefit our students.

Recognizing these opportunities and building these successful collaborations are key to moving forward in any team endeavor. Certainly, opportunity may bring about change, but I believe change must be seen as a chance for good to take hold. With patience and fortitude, I believe good begets good, and success is the result of a team of individuals working together toward a shared vision for the future.

As UMass Boston’s new vice chancellor for IT and chief information officer (CIO), I quickly came to learn that IT is made up of very strong and talented teams with good capabilities, all positioning us well for future success and growth. So, together, we will embark on a shared visioning process, with an eye toward delivering superior service in line with the university’s strategic plan.

What you are about to read is the essence of IT’s collaborative results—very impressive and successful collaborative results. Members of the UMass Boston IT organization can be very proud of their accomplishments. From here, we will build on these successes and, working together, we will move IT to an even more successful place.

Raymond Lefebvre
Vice Chancellor and CIO

Photo of IT staff taken on the ISC staircase

Enriching Student Learning

Two students, immersed in animated conversation, lean over a laptop.

Ally to the Rescue–Ally and Accessibility

Earl Williams '21 frequently utilizes the Adaptive Computing Lab

Designed to Excel–Adaptive Computer Lab (ACL)

Enhancing Communication

A Reflection of Our Times–Mirroring 360

A closeup of a technician's hands handling a piece of equipment

Talk About a Restart! Computer Upgrades

Four students working on laptops, sitting together at. table

Fit for the 21st Century–Humanities Hub

Advancing Research

A high-performance computer connected with a network of wires and Ethernet cables.

Strength in Numbers–High-Performance Computing


A hand grasps a Raspberry Pi, its cover removed to expose the internal components.

Good Things Come in Small Packages–Rasberry Pi

Star Performers

2019 IT Student Leadership Awards–Star Performers

  • Devin Murchison, ’20;            Peter Adams, Service Desk Supervisor
  • Michael Khouri, ’22; Alison Murray, Senior Information Security Specialist
  • Christopher Rennie, Audio Video Office Supervisor; Nik Costello, ’21
  • Lucille Nguyen, Lab Operations Student Supervisor; Michael Panchu, ’20
  • Yogi Bhatt, ’19; John Jessoe, Classroom 
Technology Manager

Enhancing Communication

A menacing creature, laptop in its jaws, seeks your username and password.

IT’s Got Your Back!–Advanced Threat Protection

Four students, gathered around a table, sharing and discussing content on their laptops and tablets.

Full Speed Ahead–Wi-Fi Improvements

Community Cares

City Councilor Frank Baker and members of the memorial committee, UMass Boston, and Eversource gather around the Vietnam Memorial on Morrissey Boulevard.

An Eye on Crime–Vietnam War Memorial Protected

(l-r) Back in 2015, Tramel Griffith, Rosie Feliz, Anny Thach, and Philip Tran met to plan the Urban Scholars Summer Youth Blog, now a core project of the program.

One Thing Leads to Another–Urban Scholars

Increasing Efficiencies

Jamie Soule, the IT Operations Manager, stands next to the recently installed VoIP equipment, conducting diagnostics using his cellphone.

Unified Communications Program PBX to VoIP


Illustration: A OneDrive representative, donned in a cloud-adorned jacket, bids farewell to the island of Xythos as the sun sets on the horizon.

It’s Amazing What ONE Can Do! Xythos Migration to OneDrive

Flashbacks

John Mazzarella appears smiling behind a 3D creation, a human like face with glasses and a video camera, in the MakerSpace

Collaborate, Create, and Learn–The MakerSpace

Illustration: An instructor and engaged students are interacting and drawing diagrams about OHM's Law on a VoiceThread screen.

Better Learning Through Voice–VoiceThread

IT Briefs

HERE4U in a speech bubble

IT Briefs

IT Outcomes 2019

The cover of IT Outcomes 2019 showcases three engaged students forming a semi-circle, focused on a luminous holographic projection. The hologram displays intricate data patterns, epitomizing the seamless integration of advanced technology into the learning process.